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Cover Story

Effective Entry Fee Pricing: Financial and Market Factors to Consider 

By Rob Love

In developing entry fee pricing, administrators of independent living communities and CCRCs must consider several overarching factors, including their competitors' pricing, the long-term capital replacement needs of their communities, construction cost increases, the local real estate market...

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Encouraging Documentation Compliance with Clinical Information Systems

By Tara Hazard, EdD, MA, CHP

Due to the nature of long-term care, documentation of resident care occurs at a variety of locations. These include on-site skilled nursing care and assisted living centers, as well as ambulatory care clinics and off-site doctor's offices. It is critical that complete documentation occurs at each site, so that all caregivers can view an accurate history of a resident and, therby, provide appropriate and expedient treatments... 

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Improve Your Census with Customer Relationship Management Software

By Loren Claypool

In the increasingly competitive and complex long-term care market, the use of a customer relationship management (CRM) software solution can aid operators in  improving their census, specifically...

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